shipping & returns

For any query regarding returns, please contact our customer service team who are available from 9am to 18pm GMT+1, Monday-Friday. You can either email us to info@unfeignedgear.com or call on  +34 911270 174

shipping varies from countries:

shipping:

shipping cost orders below 150€: 10€

free shipping from orders over 150€

estimated delivery time: 3-5 working days

 * UK customers: Please, be aware that the customer will be responsible for paying customs duty/excise duty and/or import VAT that may arise at the delivery destination. Also, delivery times could vary due to those circumstances.

returns:

if for any reason you want to return something, you can do so within 30 days of delivery.

we do not accept exchanges so in case you want to exchange something, you´ll have to return it and place another order.

returns need to be new, unused, in their original packaging and with all the labels and tags.

please note, you are responsible for paying the postage charges for returning goods to us. We strongly recommend you ask for a proof of postage in case the parcel goes missing on its way back to us.

we do not refund the original postage charge.

to return an item, please send us an email with your order number to the following email address:

 info@unfeignedgear.com

once we have received it we will explain you how to proceed with your return.

shipping

shipping cost orders below 100€: 5€

free shipping from orders over 100€

estimated delivery time: 1-2 working days

 

returns

if for any reason you want to return something, you can do so within 30 days of delivery.

we do not accept exchanges so in case you want to exchange something, you´ll have to return it and place another order.

returns need to be new, unused, in their original packaging and with all the labels and tags.

please note, you are responsible for paying the postage charges for returning goods to us. we strongly recommend you ask for a proof of postage in case the parcel goes missing on its way back to us.

we do not refund the original postage charge.

to return an item, please 

send us an email with your order number to the following email address:

 info@unfeignedgear.com

once we have received it we will explain you how to proceed with your return.

shipping

shipping cost orders below 200€: 15€

free shipping from orders over 200€

estimated delivery time: 3-7 working days (subject to customs clearance).

Please, be aware that the customer will be responsible for paying customs duty/excise duty and/or import VAT that may arise at the delivery destination. Also, delivery times could vary due to those circumstances.

returns

if for any reason you want to return something, you can do so within 30 days of delivery.

we do not accept exchanges so in case you want to exchange something, you´ll have to return it and place another order.

returns need to be new, unused, in their original packaging and with all the labels and tags.

please note, you are responsible for paying the postage charges for returning goods to us. We strongly recommend you ask for a proof of postage in case the parcel goes missing on its way back to us.

we do not refund the original postage charge.

to return an item, please

send us an email with your order number to the following email address:

 info@unfeignedgear.com

once we have received it we will explain you how to proceed with your return.

shipping

shipping cost orders below 250€: 25€

free shipping from orders over 250€

estimated delivery time: 3-7 working days (subject to customs clearance)

Please, be aware that the customer will be responsible for paying customs duty/excise duty and/or import VAT that may arise at the delivery destination. Also, delivery times could vary due to those circumstances.

returns

if for any reason you want to return something, you can do so within 30 days of delivery.

we do not accept exchanges so in case you want to exchange something, you´ll have to return it and place another order.

returns need to be new, unused, in their original packaging and with all the labels and tags.

please note, you are responsible for paying the postage charges for returning goods to us. We strongly recommend you ask for a proof of postage in case the parcel goes missing on its way back to us.

we do not refund the original postage charge.

to return an item, please

send us an email with your order number to the following email address:

 info@unfeignedgear.com

once we have received it we will explain you how to proceed with your return.