Contact Us
Have questions or need assistance? Reach out to our customer support team or explore the FAQs below.
Contact Information
Reach us through any of the following channels. All inquiries will be responded to during business hours (Monday–Friday, 9:00–17:00 Europe/Madrid).
- Customer Support: help@unfeignedgear.com For collaborations, press, wholesale and general information.
- General & Business Inquiries: help@unfeignedgear.com
For orders, returns, shipping and product inquiries.
Send us a message
Fill out the form below and we'll respond during business hours.
Our customer service team works Monday to Friday, 9:00 – 17:00 (Europe/Madrid timezone).
All inquiries sent outside this schedule will be responded to on the next business day.
Frequently Asked Questions
How long does it take to get a response? +
Our customer service team operates
Monday to Friday, 9:00–17:00 (Europe/Madrid timezone)
All inquiries submitted during these hours on business days will be answered as soon as possible, typically within 24 hours.
Messages sent outside of these hours or on weekends/public holidays will be addressed on the next business day.
Monday to Friday, 9:00–17:00 (Europe/Madrid timezone)
All inquiries submitted during these hours on business days will be answered as soon as possible, typically within 24 hours.
Messages sent outside of these hours or on weekends/public holidays will be addressed on the next business day.
Can I change my order after placing it? +
Once an order is confirmed, we can only modify it if it hasn’t been processed for shipping. Please contact us immediately to check.
Do you offer support for returns or exchanges? +
For questions regarding returns or exchanges, please refer to our Shipping & Returns page or contact our support team directly.